Privacy Policy

Privacy Policy for yonieggs.co.za

Yoni Eggs ZA is committed to protecting your privacy and we have put together this Privacy Policy to describe to you our practices regarding the Personal Data we collect from our customers, guests and users of our services.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.yonieggs.co.za  you are accepting and consenting to the practices described in this policy.

Yoni Eggs is the trading name Mrs Juliet Terblanche, operating as a sole trader.  Her postal address is P O Box 932, Knysna, 6570, South Africa and physical address is Unit 4, The Boatshed, Thesen Island, Knysna, 6570, South Africa.  Yoni Eggs is not VAT-registered at the time of writing (May 2018).

If you would like to contact us for any reason, please email us at info@yonieggs.co.za and we will do our best to answer your questions.


1. What information do we collect from you?  

Yoni Eggs collects Personal Data and Anonymous Data from you when you visit our site or when you send us information or communications. “Personal Data” means data that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, e-mail address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data.  “Anonymous Data” means data that is not associated with or linked to your Personal Data.  Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below –

 

2. How we collect Personal Data  

Contact Information (for example an email address) 
You might provide us with your contact information, whether through making a purchase, a form on our website, an interaction with our team in the office or a response to one of our Newsletters, Feedback Forms, or Survey Requests.  If you, as a visitor to Yoni Eggs, elect to register or make an enquiry through our website we will normally collect your first and last names and email address.

Usage information
We collect usage information about you whenever you interact with our website and services. This includes which webpages you visit, what you click on, when you perform those actions, what language preference you have, and so on.

Billing information
If you make a payment to Yoni Eggs, we require you to provide your billing details, a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number).

Shipping information
If you make a purchase from Yoni Eggs, we require you to provide your physical shipping address as well as the “Billing information” outlined above.

Social Media
Should you choose to sign in or interact with any of our social media platforms, we will not collect or share any personal data relevant to that platform.  The social media platforms themselves, however, may do so.  Facebook, for example, often collect personal data including name, age and location – but their use of that data is, as with all third party service providers, out of our control.  Please review social media providers’ own Privacy Policies for information on how they choose to use your data.

Voluntary
We also collect other types of Personal Data that you provide to us voluntarily when, for instance, you make a purchase, respond to surveys and questionnaires, or perhaps enter a competition. In order to improve our services to you, we may ask you to voluntarily complete confidential surveys.  If you provide us with feedback regarding our services via e-mail or a feedback form we will collect your data and may keep this stored securely within our office for periodical review.  If you do not wish to participate in a survey, however, please do decline to participate when asked.

 

3. How will we use the information we collect?

Yoni Eggs uses your Personal Data to provide you with excellent, customised service and to ship any goods or provide any online digital material to you as efficiently as possible – or to answer your questions or requests.  Generally any communication to you will be via email or phone, or sometimes in person.  If you sign up to our mailing list we will also send you electronic newsletters with details of our latest news, special offers, updates and reminders.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to perform statistical analyses of our customers so that we may look at trends and behaviours and this in turn helps us to plan and prepare for the future of the business.

 

4. Do we share your Personal Data with other companies?  

We do not share your Personal Data with other companies.  We do not sell, trade, or rent the Personal Data collected from our services to third parties.

If you send a testimonial or comment to us, or post it on another platform or site, we may post it on to our site or use it in our advertising and social media materials. We will attribute your testimonial to you by posting your name next to your comment on our site or advertising materials, if provided.

If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy and the terms under which you submitted your data.

 

5. Keeping your data up to date, changing your mind and opting out 

Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail and postal address. We will consider it your responsibility to keep your Personal Data up to date so that we do not send any communications via emails or postal address that are not valid or are for any reason not capable of delivering to you.  Please note that this updated Privacy Policy may affect our use of Personal Data that you have provided to us prior to our notifications to you of the changes and if you do not wish to permit changes in our use of your Personal Data – you must notify us immediately that you wish to deactivate your account with us.

Should you decide to stop receiving further communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive.

If you are contacting us by email please be sure to include your full name and address in your opt-out request in order to allow us to process your request for any changes to your preferences.

Please note that you may also request that all records of your Personal Data are then deleted from our system permanently – but again, it is up to you to make this request to us via email.

 

6. Other websites  

Other websites that Yoni Eggs may advertise on or be featured on may collect your Personal Data but the collection of your data on these sites are the responsibility of the site and not Yoni Eggs.  This Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use our services.

 

7. Social media, social commerce and other third parties

We work with trusted third parties, including social network sites like Facebook and Instagram and we may use application developers who specialise in social media so we can connect to your social networks. Other social networks we use may include Twitter, Pinterest and Youtube. All of these companies operate Third Party Sites.  We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed.  Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Yoni Eggs is not responsible for how these third parties may use information collected from or about you.

 

8. Where is your information processed and Personal Data stored?  

Yoni Eggs is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access, use, or disclosure.

Even though Yoni Eggs has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorised persons, you should know that Yoni Eggs cannot eliminate security risks associated with Personal Data.

Our business can be accessed globally via our website, email address and modern day technology so your Personal Data may be processed both in and outside of your own country. When you submit your details and in whichever country you are situated you agree to the data being transferred to South Africa and processed under the data protection laws in place there.  If you are not in agreement please do not give us your personal details.

GDPR Compliance

Yoni Eggs is compliant with the General Data Protection Regulation, brought in by the European Union on 25th May 2018.

Providing us with your personal details gives Yoni Eggs permission to send you information and news of various yoni vitality/conscious sexuality practices, workshops, online courses and events – including yoni eggs, yoni wands and yoni steaming.  You will also receive information on special offers from time to time.  We will never share or sell your personal information – and you can unsubscribe or change your subscription options at any time by clicking on the links at the bottom of our newsletters – or by emailing us directly at yonieggssouthafrica@gmail.com.

You can also request a copy of the personal data held by us to be sent to you or request that your data is deleted entirely from our records.  Again, please email us at yonieggssouthafrica@gmail.com in order to make such a request.  Thank you.

 

9. Access to your Personal Data  

GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with this law. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.

 

10. Services Yoni Eggs May Use  

When you join our mailing list, you will receive emails sent via the Aweber emailer service.
Yoni Eggs also reserves the right to use Google Analytics to track how you are using our website and looks at your browsing behaviour, journey and device or browser used. No personally identifiable information is collected via Google analytics. This information is used to help improve the experience for the users.

 

11. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  It also allows us to track affiliate sales so that we can pay our affiliates for any referred sales.

 

12. Changes to this Privacy Policy  

We may amend this Privacy Policy from time to time. If we make material changes in the way we collect, use, and/or share your Personal Data, we may notify you by sending you an e-mail to the last e-mail address you provided to us, by writing to your last known postal address and/or by prominently posting notice of the changes on our sites. Any material changes to this Privacy Policy will be effective one month / 30 days following our posting of the notice of the changes on our sites.


These changes will be effective immediately for new users of our services.

The information provided by you to us during your use of the services, or otherwise when using the website will be held by us on our servers and computers and used by us to review, develop and improve the website and on-line services and to enable us to provide you with relevant information as requested by you and also information concerning our marketing programmes.

We may inform you from time to time about new features and services which we believe may be of interest to you. Should you not wish to receive such information from us you may do so by indicating on the contact form, opting out of our mailing list or updating your preferences.

We will not sell your personal information.

Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA.

We will not hold such information or data for any longer than is necessary for the purposes set out in this policy statement.

The website may include hyperlinks to other websites. Your use of such hyperlinks is subject to this policy statement. If you use the hyperlinks then you will be leaving the website. Your access and use of other websites will not be governed by this policy statement and it is your responsibility to check the other websites and the privacy policies that may govern those sites to ascertain how your information and data will be treated if you access and use them.

You have the right to request access to and/or the correction or deletion of any personal information about you held by us.

If you have any questions concerning this Data Protection and Privacy Policy please contact us at info@yonieggs.co.za.

By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.